Serving Lackawanna, Luzerne, Wayne, and Monroe

570-842-4502

Springbrook Kennels Policies

General dos and don'ts at Springbrook Kennels.

Hours for Drop Off / Pick Up    


Special arrangements for pickup/dropoff after hours, holidays, or Sundays will be subjected to a $20 surcharge fee.      

Drop Off Hours
  • Monday - Saturday 11:am- 3:pm included
  • Monday - Saturday 7:pm $20                                      (accommodation only with surcharge)
  • Sunday / Holidays Office is closed for pick up or drop off   (accommodations only with surcharge)

Pick Up Hours
  • Monday - Saturday 9:am - 12:pm included
  • Monday - Saturday 12:pm - 3:pm additional $15 daycare fee
  • Monday - Saturday 7:pm $35                                       (accommodation only includes daycare and surcharge)
  • Sunday / Holidays Office is closed for pick up or drop off   (accommodations only with surcharge)

Reservation Information

Reservations are required for all services at Springbrook Kennels. Please make a reservation request for your pet’s stay as far in advance as possible.  Please use the customer portal above to make a reservation. You may also call the office if you have any further questions prior to booking.  A 24-hour cancellation notice is required for all boarding and grooming services. If you contact us and we don't answer, we are busy attending to our guests. Please leave us a message and we will return your call as soon as possible.

What to Bring to Check-In

  • A copy of current vaccinations for your pet if unable to upload 
    • Please uploaded your vaccines through our customer portal or email them to springbrookkennels@shots.pet prior to your arrival date. Reservations will be canceled for improper vaccine records. 
  • Emergency contact phone information
  • Pet food must be labeled and prepacked in individual serving portions
Pet services

Payment

We accept Visa, MasterCard, Discover, American Express, debit card, and cash. We do not accept personal checks. Payment in full is expected at the time of check out. A deposit of the first ten days is required for any stay longer than ten consecutive days.
Pet services

Vaccination Requirements

Required vaccinations for boarding/training dogs:
Please uploaded your vaccines through our customer portal or email them to springbrookkennels@shots.pet prior to your arrival date.
  • Rabies
  • Distemper/ParvoVirus
  • Bordetella (Kennel Cough)
  • Canine Influenza (for those who live outside of Pennsylvania)
Required vaccinations for boarding cats:
  • Rabies
  • Distemper

Meals and Medications

 We recommend you bring your pets own food to prevent any issues of stomach upset during their stay. Meal portions must be prepacked in ziplock bags or containers per meal per day. For space reasons we are not accepting any large containers or bulk bags of food. Meals can be served up to 3 times per day. Kennel food can be served at $2.50 per additional charge.

Oral medications are $1.00 per administration / per medication. Please bring properly labeled oral or topical medications including your pet's name and dosage you wish us to administer. We do not accept pets who need injectable medications. 

Belongings

We provide resting decks, pet cots, faux sheepskin, and blankets for your pet to ensure comfort during their stay with us. Any additional blankets brought from home must be of a small enough size to fit into our washing machine. We are not accepting any bedding at this time. Toys are limited to one per pet. 

Pet treats from home will be served as requested. Please note that any item brought from home may not be returned, so please do not leave anything that you would be upset over if you do not get it back. Rawhide dog chews are not permitted in the kennel. Dog bowls from home are not accepted, the kennel will provide these.
Family and locally
owned
570-842-4502
Share by: